R2025/26 - Customer Service Officer

Full time permanent position

Wentworth Shire Council is seeking applications from highly motivated, enthusiastic, service delivery and outcome focused individuals who want to make a difference and help shape our future to fill the role of Customer Service Officer. The preferred candidate will strive for excellence in the delivery of customer service.

The position is subject to the satisfactory completion of a three-month probation period has a commencing salary of $61,193.60 plus 12% superannuation. The successful applicant will be required to successful undertake pre-employment drug and alcohol testing along with a fit for work assessment.

Closing: 4pm, Monday 30 June 2025

No late applications are accepted.

Applications are encouraged from individuals of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people of different ages, those with disabilities, and members of the LGBTIQIA+ community, as well as candidates from various cultural and linguistic heritages.

Position Description

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In order for your application to be considered it must include the following:

A Cover Letter

Your cover letter should be addressed to the General Manager.

Ensure the Recruitment Number and Position Title are included in the subject line.

The body of the letter should provide an outline of your skills and work experience.

Addressing the Selection Criteria

You must include a separate page that addresses the selection criteria.

You should describe how your particular skills, abilities, work experience and qualifications enable you to satisfy the requirements of the position addressing each of the points listed under the selection criteria.

Current Resume / Curriculum Vitae

Your resume should include:

  • Current personal details: Name, residential address, current postal address, email address, preferred day time contact phone numbers
  • Education and Training: list academic qualifications and training
  • Work Experience: Details of positions you have held from present to past. Provide greater detail on more recent positions and positions that highlight experience relevant to the position you are applying
  • Referees: Provide the name, title, organisation and telephone numbers of at least two referees, including your current supervisor where possible. Your referees should be able to comment on your work performance and abilities