Frequently Asked Questions
Shire Office
When is the Council Open?
Office Hours - Monday – Friday 8.30am - 5.00pm
at both locations
Main Office - 26-28 Adelaide Street, Wentworth
Civic Centre - 61 Darling Street, Wentworth
Midway Centre - Various days & times
Library
When is the Library Open?
WENTWORTHMurray Street, adjoining the Council Chambers |
Opening Hours: | |
| Monday | 9.30am - 5.30pm | |
| Wednesday | 9.30am - 5.30pm | |
| Thursday | 9.30am - 5.30pm | |
| Friday | 9.30am - 5.30pm | |
| Saturday | 10.00am - 12noon | |
DARETONMillie Street in the Library/Senior Citizens Building |
Opening Hours: | |
| Monday | 1.30pm - 5.30pm | |
| Wednesday | 1.30pm - 5.30pm | |
| Friday | 10.30am - 12.30pm 1.30pm - 5.30pm |
|
| Saturday | 10.00am - 12noon | |
BURONGAMidway Service Centre, 6 Midway Drive, Buronga NSW 2739 |
Opening Hours: | |
| Monday | 9.00am - 5.00pm | Tuesday | 9.00am - 5.00pm | Wednesday | 9.00am - 5.00pm | Thursday | 9.00am - 5.00pm | Friday | 9.00am - 5.00pm | Saturday | 10.00am - 12.00pm |
POONCARIEPooncarie Mail Centre |
Opening Hours: | |
| Monday | 12noon - 3.00pm | |
| Tuesday | 12noon - 3.00pm | |
| Thursday | 12noon - 3.00pm |
|
| Friday | 12noon - 3.00pm | |
When are my rates due?
Rate Payment Due Dates
OPTION 1 - PAYMENT OF RATES AND CHARGES BY QUARTERLY INSTALMENTS
In accordance with Section 562 of the Local Government Act 1983, rates may be paid in quarterly instalments by the due dates listed below:
- 1st
Instalment due 31 August
- 2nd
Instalment due 30 November
- 3rd
Instalment due 28 February
- 4th Instalment due 31 May
If an instalment is unpaid by its due date, daily interest charges will accrue immediately on that instalment. Instalment reminder notices will be sent to those ratepayers who chose to pay by instalment.
OPTION 2 - PAYMENT OF RATES AND CHARGES IN FULL
If you wish to pay the total amount due in full, payment should be made on or before the first instalment due date as daily interest will accrue immediately on the first instalment if unpaid by its due date. Interest on overdue rates accrues at the rate of 7.5% per annum, calculated daily.
As per the Local Government Act 1993, the interest rate has been set at 7.5% per annum on overdue rates.
Should you have any difficulty in paying, please contact Council’s Rates Department on (03) 5027 5027 to discuss suitable arrangements.
Methods of Payment:
- Online or over the phone with POSTbillpay or Bpay (Bpay Biller Code: 241653).
- In person at Council's Office, Wentworth
- Any Australia Post retail outlet.
- Download and complete a Direct Debit form and return to Council.
- To arrange deductions from your Centrelink payment, contact Centrelink with your property reference number (located on your rates notice) and Council's Provider Number 555 052 170X. Find out more on the Centrelink website or call Council's Rates Department on (03) 5027 5027
Register to receive your rates and water notices by email
To de-register from this service or change your email address you can use the same link and select "Cancel email delivery".
To register or de-register you will need a recent rates or instalment notice to enter some security information or verification purposes.
Please note that the registration/de-registration process is managed by our Service provider-Print Mail Logistices (PML) and you will be directed to a secure site managed by this Service Provider. Registration/de-registration confirmation emails will also be from PML on behalf of Wentworth Shire Council.
Road Closures
Where can I find road closures during wet weather condition?
Road Condition Report
A map of local roads that may be subject to closure can be found here
UNSEALED ROAD CONDITION REPORT AS AT 2:30pm Wednesday 23 July 2019
All unsealed roads in the Wentworth Shire are open. Please drive to the conditions.
Our unsealed road network connects with other Shires, for information on road closures in surrounding areas please visit Balranald, Central Darling and Cobar Shire websites.Persons driving on closed roads will be subject to fines and may be charged for any works necessary to rectify damage.Unsealed road condition report will be re-issued only when unsealed road conditions change. Updates are also available by phoning (03) 5027 5090.
TRAFFIC DELAYS ON THE ABBOTSFORD BRIDGE
Roads & Maritime Services are conducting planned roadworks on the Abbotsford Bridge with delays of up to 20 minutes expected. Commuters will be affected from Tuesday 30th July 2019, through to Friday 9th August 2019. Hours of work will be between 7:30am to 5:30pm daily. Access to Wentworth via the George Chaffey Bridge is unaffected and all commuters are encouraged to commute this way.
We are asking drivers to be patient when experiencing delays and to follow all traffic directions. Any updates will be advised via facebook and on this website.
Waste
When is garbage collection day?
Monday: Wentworth, Pomona and Dareton
Tuesday: Coomealla, Curlwaa Irrigation Districts, River Road and Boeill Creek
Wednesday: Trentham Cliffs, Gol Gol township, Gol Gol North, Buronga Irrigation Areas, Buronga township and Mourquong
Residents will be notified should there be any change to this routine (for example if Thursday is a public Holiday - Christmas Day or New Years Day)
Bin not collected! What do I do?
Ensure the bin was put out at the correct time, facing the right direction, clear of obstructions. If this is correct contact Customer Service on (03) 5027 5027 to arrange pick up.
Damaged/Stolen bins
Contact Council in regard to stolen or damaged bins and arrangements can be made for their maintenance or replacement.When is the Tip Open?
Opening Hours
Wentworth Transfer Station |
Wednesday |
8.00am - 4.45pm |
Friday |
12.30pm - 4.45pm |
|
Sunday |
9.00am - 4.45pm |
|
Dareton Transfer Station |
Tuesday |
8.00am - 4.45pm |
Thursday |
8.00am - 12noon |
|
Saturday |
9.00am - 4.45pm |
|
Pomona Landfill |
Friday |
8.00am - 12noon |
Pooncarie Landfill |
|
Open 7 days |
Ellerslie Landfill |
Only open to Ellerslie residents |
Open 7 days |
Buronga Landfill |
Weekdays |
8.00am - 4.45pm |
Weekends |
9.00am - 4.45pm |
Fees and Charges apply.
Please refer to the Current Waste Fees
Please note Trucks and industrial waste must be taken to the Buronga Landfill.
