Frequently Asked Questions

Shire Office

When is the Council Open?

26-28 Adelaide Street, Wentworth

Office Hours - Monday – Friday  8.30am - 5.00pm


Library

When is the Library Open?

WENTWORTH

Murray Street, adjoining the Council Chambers
Tel. (03) 5027 5060
Fax. (03) 5027 2137
E-mail: library@wentworth.nsw.gov.au

Click here for a location map

Opening Hours:
Monday 10.30am - 5.30pm
Wednesday 10.30am - 5.30pm
Thursday 10.30am - 5.30pm
Friday 10.30am - 5.30pm
Saturday 10.00am - 12noon

DARETON

Millie Street in the Library/Senior Citizens Building
Tel. (03) 5027 4258
Fax. (03) 5027 4922

Click here for a location map

Opening Hours:
Monday 1.30pm - 5.30pm
Wednesday 1.30pm - 5.30pm
Friday 10.30am - 12.30pm
1.30pm -5.30pm
Saturday 10.00am - 12noon

BURONGA

Chapman Street, just off the Sturt Highway, next to Buronga Bakery
Tel. (03) 5023 3078
Fax. (03) 5021 0937

Click here for a location map

Opening Hours:
Monday 1.30pm - 5.30pm
Wednesday 1.30pm - 5.30pm
Friday 10.30am - 12.30pm
1.30pm -5.30pm
Saturday 10.00am - 12noon

POONCARIE

Pooncarie Mail Centre
Tarcoola Street, Pooncarie.
Tel. (03) 5029 5318
Fax. (03) 5029 5318

Opening Hours:
Monday 12noon - 3.00pm
Tuesday 12noon - 3.00pm
Thursday 12noon - 3.00pm
Friday 12noon - 3.00pm

When are my rates due?


Rate Payment Due Dates

OPTION 1 - PAYMENT OF RATES AND CHARGES BY QUARTERLY INSTALMENTS

In accordance with Section 562 of the Local Government Act 1983, rates may be paid in quarterly instalments by the due dates listed below:

  •  1st Instalment due  31 August
  • 2nd Instalment due 30 November
  • 3rd Instalment due 28 February
  • 4th Instalment due 31 May

If an instalment is unpaid by its due date, daily interest charges will accrue  immediately  on  that  instalment. Instalment  reminder  notices  will  be  sent to those ratepayers who chose to pay by instalment.

OPTION 2 - PAYMENT OF RATES AN CHARGES IN FULL

If you wish to pay the total amount due in full, payment should be made on or before the first instalment due date as daily interest will accrue immediately on the first instalment if unpaid by its due date.  Interest on overdue rates accrues at the rate of 8% per annum, calculated daily.

As per the Local Government Act 1993, the interest rate has been set at 8% per annum on overdue rates.

Should you have any difficulty in paying, please contact  Council’s Rates Department on (03) 5027 5027 to discuss suitable arrangements.


Methods of Payment:
  • Online or over the phone with POSTbillpay or Bpay (Bpay Biller Code: 241653). 
  • In person at Council's Office, Wentworth
  • Any Australia Post retail outlet.
  • Download and complete a Direct Debit form and return to Council.
  • To arrange deductions from your Centrelink payment, contact Centrelink with your property reference number (located on your rates notice) and Council's Provider Number 555 052 170X. Find out more on the Centrelink website or call Council's Rates Department on (03) 5027 5027

Introduction of the Fire and Emergency Services Levy

The State Government has informed Council that they will be deferring the introduction of the new Fire and Emergency Services Levy.  Ratepayers are advised that the intended implementation date of 1 July 2017 will now not go ahead.  Please refer back to Council's website on a regular basis for further updates.

Please click here to view the media release for more information.

In 2017 the NSW Government will introduce a fairer system for collecting the levy that helps fund our community’s fire and emergency services.

From 1 July 2017 a new Fire and Emergency Services Levy (FESL) will be paid by all property owners alongside council rates which will be collected by local councils.

The FESL will replace the Emergency Services Property Levy (ESPL) that is currently collected as part of all property-based insurance policies. From this date, insurance companies will no longer collect the levy as part of property insurance premiums, and therefore insurance premiums will be lower, allowing more people to be able to afford to insure their homes and businesses.

The reform will mean the burden of funding these services will no longer fall only on those with property insurance, but all landowners. The vast majority of insured residential property owners will be better off under the FESL.

Please refer to the Fire and Emergency Services Levy website for further information. 

Downloads
Helpful Links

Road Closures
Where can I find road closures during wet weather condition?

Road Condition Report

Any unsealed road closures within Council will be posted below.

A map of local roads that may be subject to closure can be found here 


Unsealed Road Condition Report as at:  

9am Monday 21 August 2017.

All Unsealed Roads are Open


 

Unsealed road condition report will be re-issued only when unsealed road conditions change.

Updates are also available by phoning (03) 5027 5090. 

Persons driving on closed roads will be subject to fines and may be charged for any works necessary to rectify damage.

Our unsealed road network connects with other Shires, for information on road closures in surrounding areas please visit BalranaldCentral Darling and Cobar Shire websites.

Waste
When is garbage collection day?

Monday: Wentworth, Pomona and Dareton
Tuesday: Coomealla, Curlwaa Irrigation Districts, River Road and Boeill Creek
Wednesday: Trentham Cliffs, Gol Gol township, Gol Gol North, Buronga Irrigation Areas, Buronga township and Mourquong
Residents will be notified should there be any change to this routine (for example if Thursday is a public Holiday - Christmas Day or New Years Day)


Bin not collected!  What do I do?

Ensure the bin was put out at the correct time, facing the right direction, clear of obstructions.  If this is correct contact Customer Service on (03) 5027 5027 to arrange pick up.

Damaged/Stolen bins

Contact Council in regard to stolen or damaged bins and arrangements can be made for their maintenance or replacement.

When is the Tip Open?

Opening Hours

Wentworth Transfer Station

Wednesday

8.00am - 4.45pm

Friday

12.30pm - 4.45pm

Sunday

9.00am - 4.45pm

Dareton Transfer Station

Tuesday

8.00am - 4.45pm

Thursday

8.00am - 12noon

Saturday

9.00am - 4.45pm

Pomona Landfill

Friday

8.00am - 12noon

Pooncarie Landfill

 

Open 7 days

Ellerslie Landfill

 

Open 7 days

Buronga Landfill

Weekdays

8.00am - 4.45pm

Weekends

9.00am - 4.45pm

Fees and Charges apply.

Please refer to the Current Waste Fees

Please note Trucks and industrial waste must be taken to the Buronga Landfill.