Frequently Asked Questions
Shire Office
When is the Council Open?
Office Hours - Monday – Friday 8.30am - 5.00pm
at both locations
Main Office - 26-28 Adelaide Street, Wentworth
Civic Centre - 61 Darling Street, Wentworth
Midway Centre - Various days & times
Library
When is the Library Open?
WENTWORTHMurray Street, adjoining the Council Chambers |
Opening Hours: | |
| Monday | 10.30am - 5.30pm | |
| Wednesday | 10.30am - 5.30pm | |
| Thursday | 10.30am - 5.30pm | |
| Friday | 10.30am - 5.30pm | |
| Saturday | 10.00am - 12noon | |
DARETONMillie Street in the Library/Senior Citizens Building |
Opening Hours: | |
| Monday | 1.30pm - 5.30pm | |
| Wednesday | 1.30pm - 5.30pm | |
| Friday | 10.30am - 12.30pm 1.30pm - 5.30pm |
|
| Saturday | 10.00am - 12noon | |
BURONGAMidway Service Centre, 6 Midway Drive, Buronga NSW 2739 |
Opening Hours: | |
| Monday | 10.00am - 5.00pm | Tuesday | 10.00am - 2.00pm | Wednesday | 1.00pm - 6.00pm | Thursday | 1.00pm - 6.00pm | Friday | 10.00am - 2.00pm | Saturday | 10.00am - 12.00pm |
POONCARIEPooncarie Mail Centre |
Opening Hours: | |
| Monday | 12noon - 3.00pm | |
| Tuesday | 12noon - 3.00pm | |
| Thursday | 12noon - 3.00pm |
|
| Friday | 12noon - 3.00pm | |
When are my rates due?
Rate Payment Due Dates
OPTION 1 - PAYMENT OF RATES AND CHARGES BY QUARTERLY INSTALMENTS
In accordance with Section 562 of the Local Government Act 1983, rates may be paid in quarterly instalments by the due dates listed below:
- 1st
Instalment due 31 August
- 2nd
Instalment due 30 November
- 3rd
Instalment due 28 February
- 4th Instalment due 31 May
If an instalment is unpaid by its due date, daily interest charges will accrue immediately on that instalment. Instalment reminder notices will be sent to those ratepayers who chose to pay by instalment.
OPTION 2 - PAYMENT OF RATES AND CHARGES IN FULL
If you wish to pay the total amount due in full, payment should be made on or before the first instalment due date as daily interest will accrue immediately on the first instalment if unpaid by its due date. Interest on overdue rates accrues at the rate of 7.5% per annum, calculated daily.
As per the Local Government Act 1993, the interest rate has been set at 7.5% per annum on overdue rates.
Should you have any difficulty in paying, please contact Council’s Rates Department on (03) 5027 5027 to discuss suitable arrangements.
Methods of Payment:
- Online or over the phone with POSTbillpay or Bpay (Bpay Biller Code: 241653).
- In person at Council's Office, Wentworth
- Any Australia Post retail outlet.
- Download and complete a Direct Debit form and return to Council.
- To arrange deductions from your Centrelink payment, contact Centrelink with your property reference number (located on your rates notice) and Council's Provider Number 555 052 170X. Find out more on the Centrelink website or call Council's Rates Department on (03) 5027 5027
Register to receive your rates and water notices by email
To de-register from this service or change your email address you can us e the same link and select "Cancel email delivery".
To register or de-register you will need a recent rates or instalment notice to enter some security information or verification purposes.
Please note that the registration/de-registration process is managed by our Service provider-Print Mail Logistices (PML) and you will be directed to a secure site managed by this Service Provider. Registration/de-registration confirmation emails will also be from PML on behalf of Wentworth Shire Council.
Introduction of the Fire and Emergency Services Levy
The State Government has informed Council that they will be deferring the introduction of the new Fire and Emergency Services Levy. Ratepayers are advised that the intended implementation date of 1 July 2017 will now not go ahead. Please refer back to Council's website on a regular basis for further updates.
Please click here to view the media release for more information.
In 2017 the NSW Government will introduce a fairer system for collecting the levy that helps fund our community’s fire and emergency services.
From 1 July 2017 a new Fire and Emergency Services Levy (FESL) will be paid by all property owners alongside council rates which will be collected by local councils.
The FESL will replace the Emergency Services Property Levy (ESPL) that is currently collected as part of all property-based insurance policies. From this date, insurance companies will no longer collect the levy as part of property insurance premiums, and therefore insurance premiums will be lower, allowing more people to be able to afford to insure their homes and businesses.
The reform will mean the burden of funding these services will no longer fall only on those with property insurance, but all landowners. The vast majority of insured residential property owners will be better off under the FESL.
Please refer to the Fire and Emergency Services Levy website for further information.
Downloads
- Fire and Emergency Services Levy - Review Application Form - Vacant Land
- Fire and Emergency Services Levy - Review Application Form
Helpful Links
Road Closures
Where can I find road closures during wet weather condition?
Road Condition Report
A map of local roads that may be subject to closure can be found here
UNSEALED ROAD CONDITION REPORT - as at 0900 Thursday 11 October 2018
ALL UNSEALED ROADS IN THE WENTWORTH SHIRE AREA ARE OPEN
Our unsealed road network connects with other Shires, for information on road closures in surrounding areas please visit Balranald, Central Darling and Cobar Shire websites.Persons driving on closed roads will be subject to fines and may be charged for any works necessary to rectify damage.Unsealed road condition report will be re-issued only when unsealed road conditions change. Updates are also available by phoning (03) 5027 5090.
Waste
When is garbage collection day?
Monday: Wentworth, Pomona and Dareton
Tuesday: Coomealla, Curlwaa Irrigation Districts, River Road and Boeill Creek
Wednesday: Trentham Cliffs, Gol Gol township, Gol Gol North, Buronga Irrigation Areas, Buronga township and Mourquong
Residents will be notified should there be any change to this routine (for example if Thursday is a public Holiday - Christmas Day or New Years Day)
Bin not collected! What do I do?
Ensure the bin was put out at the correct time, facing the right direction, clear of obstructions. If this is correct contact Customer Service on (03) 5027 5027 to arrange pick up.
Damaged/Stolen bins
Contact Council in regard to stolen or damaged bins and arrangements can be made for their maintenance or replacement.When is the Tip Open?
Opening Hours
Wentworth Transfer Station |
Wednesday |
8.00am - 4.45pm |
Friday |
12.30pm - 4.45pm |
|
Sunday |
9.00am - 4.45pm |
|
Dareton Transfer Station |
Tuesday |
8.00am - 4.45pm |
Thursday |
8.00am - 12noon |
|
Saturday |
9.00am - 4.45pm |
|
Pomona Landfill |
Friday |
8.00am - 12noon |
Pooncarie Landfill |
|
Open 7 days |
Ellerslie Landfill |
Only open to Ellerslie residents |
Open 7 days |
Buronga Landfill |
Weekdays |
8.00am - 4.45pm |
Weekends |
9.00am - 4.45pm |
Fees and Charges apply.
Please refer to the Current Waste Fees
Please note Trucks and industrial waste must be taken to the Buronga Landfill.
